Building a solution for school management
Building a solution for school management
700 Schools and English Centers Choose Our Platform for Seamless Classroom Management
700 Schools and English Centers Choose Our Platform for Seamless Classroom Management
FLYER School - Boosting Teaching Efficiency & Cutting Costs: Content Module: Increased student engagement by 62% through gamification. Administration Module: Cut teaching time by up to 80% and optimized costs by around 20%.
FLYER School - Boosting Teaching Efficiency & Cutting Costs: Content Module: Increased student engagement by 62% through gamification. Administration Module: Cut teaching time by up to 80% and optimized costs by around 20%.
Keep tracking the students & classes
statistics through FLYER dashboard
Keep tracking the students & classes
statistics through FLYER dashboard
Keep tracking the students & classes statistics through FLYER dashboard
Keep tracking the students & classes statistics through FLYER dashboard
Keep tracking the students & classes
statistics through FLYER dashboard
Keep tracking the students & classes
statistics through FLYER dashboard
Keep tracking the students & classes
statistics through FLYER dashboard
Roles
Roles
Product Owner
Sole User Experience (UX) Designer
Sole User Interface (UI) Designer
Product Owner
Sole User Experience (UX) Designer
Sole User Interface (UI) Designer
Project specifications
Project specifications
Time duration:
Phase 1: April - May 2022
Phase 2: June 2023
Tools:
Axure RP
Figma
Time duration:
Phase 1: April - May 2022
Phase 2: June 2023
Tools:
Axure RP
Figma
Deliverables
Deliverables
Product Design:
Empathy user: User personas
Competitive audit
User surveys and interviews
User journeys and task flows
Site map
Mockups and prototypes
Design system and UI kit
Usability tests
Tracking metrics
Product Design:
Empathy user: User personas
Competitive audit
User surveys and interviews
User journeys and task flows
Site map
Mockups and prototypes
Design system and UI kit
Usability tests
Tracking metrics
Project planning
Project planning
Project planning
Project planning
Our project unfolded in two phases: the initial launch occurred in May 2022, followed by an update in June 2023. We strategically timed both launches before the summer season, anticipating a surge in user activity. The latter brought visual and filter updates, support for larger schools, enhanced roles management, and AI-powered automated grading. This led to the creation of FLYER for School.
Our project unfolded in two phases: the initial launch occurred in May 2022, followed by an update in June 2023. We strategically timed both launches before the summer season, anticipating a surge in user activity. The latter brought visual and filter updates, support for larger schools, enhanced roles management, and AI-powered automated grading. This led to the creation of FLYER for School.
Challenges
Challenges
Parents and teachers struggled with a single, time-consuming option for tracking student progress: logging into each student’s account.
Many teachers lack tech-savviness, making it difficult for them to use the complex tools proposed by other LMS platforms.
Our in-house team was preoccupied with code restructuring, necessitating support from outsourced developers.
Our in-house designers were overwhelmed with marketing tasks and couldn't utilize Figma effectively for this project.
Selling to schools was challenging as they look for a comprehensive solution with quick result access, not just a tool for students.
Parents and teachers struggled with a single, time-consuming option for tracking student progress: logging into each student’s account.
Many teachers lack tech-savviness, making it difficult for them to use the complex tools proposed by other LMS platforms.
Our in-house team was preoccupied with code restructuring, necessitating support from outsourced developers.
Our in-house designers were overwhelmed with marketing tasks and couldn't utilize Figma effectively for this project.
Selling to schools was challenging as they look for a comprehensive solution with quick result access, not just a tool for students.
Proposed solution
Proposed solution
Unified Tracking Interface: Implement a centralized dashboard for seamless monitoring of student progress, eliminating the hassle of multiple logins.
User-Friendly Design: Streamline the interface and provide extensive user training to empower teachers with varying tech abilities.
Effective Team Collaboration: Coordinate closely with outsourced developers to ensure project continuity during in-house team restructuring.
Design Resource Management: Take the lead in design tasks due to resource constraints, optimizing available resources for efficient project execution.
Holistic Solution Integration: Develop a dashboard with real-time updates and customizable reporting to fulfill schools' need for comprehensive, accessible solutions.
Unified Tracking Interface: Implement a centralized dashboard for seamless monitoring of student progress, eliminating the hassle of multiple logins.
User-Friendly Design: Streamline the interface and provide extensive user training to empower teachers with varying tech abilities.
Effective Team Collaboration: Coordinate closely with outsourced developers to ensure project continuity during in-house team restructuring.
Design Resource Management: Take the lead in design tasks due to resource constraints, optimizing available resources for efficient project execution.
Holistic Solution Integration: Develop a dashboard with real-time updates and customizable reporting to fulfill schools' need for comprehensive, accessible solutions.
Chapter One
Two sprints - First phase
Driving sales to schools and establishing our platform as a recognized solution
Chapter One
Two sprints - First phase
Driving sales to schools and establishing our platform as a recognized solution
I began project planning with valuable input from the CEO and Tech Director, who suggested collaborating with outsourced developers and drafting the software requirements specification to bridge the gap between our in-house and outsourced teams. The design for the first phase focused on essential features to assist teachers in managing and tracking student and class performance.
I began project planning with valuable input from the CEO and Tech Director, who suggested collaborating with outsourced developers and drafting the software requirements specification to bridge the gap between our in-house and outsourced teams. The design for the first phase focused on essential features to assist teachers in managing and tracking student and class performance.
The process I keep in mind
The process I keep in mind
Empathize users pain points and goal
Empathize users pain points and goal
Empathize users pain points and goal
Define users needs
Define users needs
Define users needs
Ideate design solutions.
Ideate design solutions.
Ideate design solutions.
Create low & hi-fidelity prototypes
Create low & hi-fidelity prototypes
Create low & hi-fidelity prototypes
Test & Refine
Test & Refine
Test & Refine
User personas
Lan Tran
Age
38
Gender
Female
Occupation
Middle School English Teacher
Location
Da Nang, Vietnam
I want to dedicate more time to creating engaging English lessons and less time on administrative tasks.
Brief story
Lan is passionate about making English learning fun and effective for her middle school students. She invests a lot of time in creating engaging lessons but struggles with the administrative tasks of tracking student progress and managing class performance.
Goals
Simplify the process of tracking and managing student performance.
Have more time to develop and deliver interactive English lessons.
Use a straightforward tool that supports her teaching needs effectively.
Frustrations
Hard to track student progress across multiple platforms.
Existing management tools are too complex and time-consuming.
Balancing lesson preparation with administrative duties.
User personas
Lan Tran
Age
38
Gender
Female
Occupation
Middle School English Teacher
Location
Da Nang, Vietnam
I want to dedicate more time to creating engaging English lessons and less time on administrative tasks.
Brief story
Lan is passionate about making English learning fun and effective for her middle school students. She invests a lot of time in creating engaging lessons but struggles with the administrative tasks of tracking student progress and managing class performance.
Goals
Simplify the process of tracking and managing student performance.
Have more time to develop and deliver interactive English lessons.
Use a straightforward tool that supports her teaching needs effectively.
Frustrations
Hard to track student progress across multiple platforms.
Existing management tools are too complex and time-consuming.
Balancing lesson preparation with administrative duties.
User personas
Lan Tran
Age
38
Gender
Female
Occupation
Middle School English Teacher
Location
Da Nang, Vietnam
I want to dedicate more time to creating engaging English lessons and less time on administrative tasks.
Brief story
Lan is passionate about making English learning fun and effective for her middle school students. She invests a lot of time in creating engaging lessons but struggles with the administrative tasks of tracking student progress and managing class performance.
Goals
Simplify the process of tracking and managing student performance.
Have more time to develop and deliver interactive English lessons.
Use a straightforward tool that supports her teaching needs effectively.
Frustrations
Hard to track student progress across multiple platforms.
Existing management tools are too complex and time-consuming.
Balancing lesson preparation with administrative duties.
User personas
Lan Tran
Age
38
Gender
Female
Occupation
Middle School English Teacher
Location
Da Nang, Vietnam
I want to dedicate more time to creating engaging English lessons and less time on administrative tasks.
Brief story
Lan is passionate about making English learning fun and effective for her middle school students. She invests a lot of time in creating engaging lessons but struggles with the administrative tasks of tracking student progress and managing class performance.
Goals
Simplify the process of tracking and managing student performance.
Have more time to develop and deliver interactive English lessons.
Use a straightforward tool that supports her teaching needs effectively.
Frustrations
Hard to track student progress across multiple platforms.
Existing management tools are too complex and time-consuming.
Balancing lesson preparation with administrative duties.
With the FLYER dashboard, teachers can effortlessly track class and student performance anytime, anywhere.
With the FLYER dashboard, teachers can effortlessly track class and student performance anytime, anywhere.
With the FLYER dashboard, teachers can effortlessly track class and student performance anytime, anywhere.
Generating Ideas Through Competitive Analysis
Generating Ideas Through Competitive Analysis
In the ideation phase, I conducted a competitive audit to analyze competitors' product offerings, pricing, target audience, unique value propositions, features, accessibility, and user flow. Here is the competitive audit report.
In the ideation phase, I conducted a competitive audit to analyze competitors' product offerings, pricing, target audience, unique value propositions, features, accessibility, and user flow. Here is the competitive audit report.
Mapping the User Flow
Mapping the User Flow
In the first phase, we developed a few core functions. We designed a straightforward user flow to visually map the steps users would take to interact with the product, complete key tasks, and achieve their goals.
In the first phase, we developed a few core functions. We designed a straightforward user flow to visually map the steps users would take to interact with the product, complete key tasks, and achieve their goals.
Bringing Ideas to Life
Prototyping the Centralized Dashboard
Bringing Ideas to Life
Prototyping the Centralized Dashboard
We started with basic wireframes to map out the user journey and functionality, refining them based on feedback. Gradually, we transformed these sketches into high-fidelity prototypes, adding detailed designs and interactive elements. Our aim was to create a seamless experience for teachers, school admins, and managers, empowering them to efficiently manage and track student performance on the FLYER platform.
We started with basic wireframes to map out the user journey and functionality, refining them based on feedback. Gradually, we transformed these sketches into high-fidelity prototypes, adding detailed designs and interactive elements. Our aim was to create a seamless experience for teachers, school admins, and managers, empowering them to efficiently manage and track student performance on the FLYER platform.
Refining the Future
Evolution through Usability Testing
Refining the Future
Evolution through Usability Testing
Embark on a journey through our usability testing phase, where we fine-tuned the centralized dashboard based on feedback gathered over nine months of real-world usage. Armed with valuable insights from teachers, school admins, and managers, we reimagined and restructured the dashboard, enriching it with a plethora of new features. Discover how user input shaped the evolution of our product, propelling it into its next phase of innovation and effectiveness.
Embark on a journey through our usability testing phase, where we fine-tuned the centralized dashboard based on feedback gathered over nine months of real-world usage. Armed with valuable insights from teachers, school admins, and managers, we reimagined and restructured the dashboard, enriching it with a plethora of new features. Discover how user input shaped the evolution of our product, propelling it into its next phase of innovation and effectiveness.
Over 5.5 M visits per year
Chapter TWO
Second Phase - Launched in Q4 2023
Strengthening FLYER’s Presence and Achieving EAF Certification
Chapter TWO
Second Phase - Launched in Q4 2023
Strengthening FLYER’s Presence and Achieving EAF Certification
In the second phase, launched in Q4 2023, we focused on solidifying FLYER's position in both private and public schools across Vietnam. Our efforts included refining the content and product features to meet the stringent standards of the Education Alliance Finland (EAF) certification. This phase not only enhanced our credibility but also expanded our reach, ensuring that FLYER became a trusted and recognized solution in the educational landscape.
In the second phase, launched in Q4 2023, we focused on solidifying FLYER's position in both private and public schools across Vietnam. Our efforts included refining the content and product features to meet the stringent standards of the Education Alliance Finland (EAF) certification. This phase not only enhanced our credibility but also expanded our reach, ensuring that FLYER became a trusted and recognized solution in the educational landscape.
Completed in 4 sprints, the updated dashboard for FLYER School showcases enhanced features and refined functionality.
Completed in 4 sprints, the updated dashboard for FLYER School showcases enhanced features and refined functionality.
Completed in 4 sprints, the updated dashboard for FLYER School showcases enhanced features and refined functionality.
Completed in 4 sprints, the updated dashboard for FLYER School showcases enhanced features and refined functionality.
Reflecting and Improving
Insights and Changes in Phase 2
Reflecting and Improving
Insights and Changes in Phase 2
Based on nine months of user feedback from the first phase, we implemented key improvements in Phase 2:
Enhanced Visualization: Changed charts from line graphs to columns for better clarity.
Roles Management: Added tools for managing teachers and providing a higher-level view for school admins.
Test Assignment: Introduced a feature for teachers to assign tests to students.
EAF Certification: Spent six months refining the product to meet Education Alliance Finland standards.
AI-Powered Grading: Integrated AI to automatically grade tests, reducing teachers' workload.
Based on nine months of user feedback from the first phase, we implemented key improvements in Phase 2:
Enhanced Visualization: Changed charts from line graphs to columns for better clarity.
Roles Management: Added tools for managing teachers and providing a higher-level view for school admins.
Test Assignment: Introduced a feature for teachers to assign tests to students.
EAF Certification: Spent six months refining the product to meet Education Alliance Finland standards.
AI-Powered Grading: Integrated AI to automatically grade tests, reducing teachers' workload.
What I learned
What I learned
Throughout this project, working collaboratively with a team taught me invaluable lessons:
Teamwork simplifies tasks:
Collaboration significantly eased the workload. Recognizing the effectiveness of sharing responsibilities and delegating tasks enhanced productivity.
Agile methodology speeds progress:
Adopting an agile approach accelerated our pace, enabling quicker iterations and timely feedback incorporation.
Time management is crucial:
Project timelines dictate success. Balancing ambitious ideas with realistic deadlines ensures project feasibility and delivery.
Idea vs. Scope:
While ideas abound, project scope defines feasibility. Prioritizing features based on user needs and project constraints optimizes resource utilization.
The power of storytelling:
Incorporating a captivating narrative, like FLYER's game story, enhances user engagement and brand distinctiveness, paving the way for future growth.
Feedback fuels improvement:
Recognizing that design is iterative, embracing feedback fosters continuous improvement. Effective communication and active listening are key.
User-centric, Accessibility Design Matters:
Prioritizing user needs, especially those of non-tech-savvy users like parents and teachers, is paramount for product success and business growth.
Throughout this project, working collaboratively with a team taught me invaluable lessons:
Teamwork simplifies tasks:
Collaboration significantly eased the workload. Recognizing the effectiveness of sharing responsibilities and delegating tasks enhanced productivity.
Agile methodology speeds progress:
Adopting an agile approach accelerated our pace, enabling quicker iterations and timely feedback incorporation.
Time management is crucial:
Project timelines dictate success. Balancing ambitious ideas with realistic deadlines ensures project feasibility and delivery.
Idea vs. Scope:
While ideas abound, project scope defines feasibility. Prioritizing features based on user needs and project constraints optimizes resource utilization.
The power of storytelling:
Incorporating a captivating narrative, like FLYER's game story, enhances user engagement and brand distinctiveness, paving the way for future growth.
Feedback fuels improvement:
Recognizing that design is iterative, embracing feedback fosters continuous improvement. Effective communication and active listening are key.
User-centric, Accessibility Design Matters:
Prioritizing user needs, especially those of non-tech-savvy users like parents and teachers, is paramount for product success and business growth.
Design
Contact me for freelance projects, full-time job or anything
you want to discuss about design. I’m happy to answer
lebichngoc15891@gmail.com
Linkedin.com/in/le-ngoc-jun158
Design
Contact me for freelance projects, full-time job or anything you want to discuss about design. I’m happy to answer
lebichngoc15891@gmail.com
Linkedin.com/in/le-ngoc-jun158
Design
Contact me for freelance projects, full-time job or anything
you want to discuss about design. I’m happy to answer
lebichngoc15891@gmail.com
Linkedin.com/in/le-ngoc-jun158
Design
Contact me for freelance projects, full-time job or anything
you want to discuss about design. I’m happy to answer
lebichngoc15891@gmail.com
Linkedin.com/in/le-ngoc-jun158
Design
Contact me for freelance projects, full-time job or anything you want to discuss about design. I’m happy to answer
lebichngoc15891@gmail.com
Linkedin.com/in/le-ngoc-jun158